Article

Why has my PDF file failed processing or is in Action Required?

Body


Your PDF file may have layers which can cause an error.
 
  • Check if the PDF file is password protected. If it is, enter the password and processing will resume 
  • Check that the file can be opened on your local computer
  • If it can be opened, print the PDF file to another '.pdf' file, or "flatten" it Complex PDF - Adobe [external link] 
  • Re-upload the flattened file to Datasite

 
Title
Why has my PDF file failed processing or is in Action Required?
URL Name
Why-has-the-PDF-file-failed-processing-in-action-required

Summary

The article explains that PDF files may fail due to layers and provides steps to resolve the issue, such as checking for password protection and flattening the file.

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