InformationBodyYour PDF file may have layers which can cause an error. Check if the PDF file is password protected. If it is, enter the password and processing will resume Check that the file can be opened on your local computerIf it can be opened, print the PDF file to another '.pdf' file, or "flatten" it Complex PDF - Adobe [external link] Re-upload the flattened file to Datasite TitleWhy has my PDF file failed processing or is in Action Required?URL NameWhy-has-the-PDF-file-failed-processing-in-action-required
SummaryThe article explains that PDF files may fail due to layers and provides steps to resolve the issue, such as checking for password protection and flattening the file.more info