Article

Why am I not able to save a custom Q&A workflow?

Body




At least one category and one workflow group must be selected in order to be able to click on the Done button and save your custom workflow. 



Adding or removing a Category will reset all questions in that category to level 1 of the new workflow.

Adding or removing a Workflow Group will reset all questions in this workflow to Level 1.


 

Title
Why am I not able to save a custom Q&A workflow?
URL Name
How-Do-I-Save-the-Custom-Workflow

Summary

The article explains that selecting at least one category and one workflow group is necessary to enable the 'Done' button and save a custom workflow. Additionally, it highlights that adding or removing a category or workflow group will reset all questions to level 1 of the new workflow.

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