After files are uploaded, Datasite processes them so they can be searched and displayed correctly in the document viewer. Large or complex files can take longer to process.

Files that are still processing are not yet available to reviewers.

View files that are processing

1. Go to the Documents tab.
2. In the Shortcuts panel, click Processing.
3. Select a file to review its processing status.

A dot next to Processing indicates that the project contains files that are still processing.

Understand processing results

When processing completes successfully, the file becomes available in the project.

If Datasite cannot process a file, the file moves to Action Required. Files can require action because of issues such as password protection, file corruption, viruses, or unsupported file types.

To resolve a file that could not be processed, see Resolve files in Action required.

If a file is taking a long time to process

Processing time can vary based on the size and complexity of the file. Use Processing to confirm that the file is still being processed.

If the file has not finished uploading, see Troubleshoot failed or stuck file uploads.