Article

How do I reset my password?

Body

Passwords expire at 90-day intervals. Upon expiration, you'll be prompted to create a new password. 
 

Reset or create a new password:

  1. Click the Forgot Password? link on the Log in page.
  2. Enter the email address associated with your account.
  3. Click Submit.
  4. Click the Reset Password button within the password reset email. Why am I not receiving my password reset email?
  5. Enter and confirm your new password.
  6. Click Submit.
 

If you have SSO, take a look at this article for specific instructions:
How do I reset my Datasite password if I have Single Sign On (SSO)?

 

Title
How do I reset my password?
URL Name
How-do-I-reset-my-password

Summary

How do I reset my password? is an FAQ article that provides guidance on resetting passwords, addressing common issues such as not receiving a password reset email or needing to clear the browser cache. The article emphasizes that passwords expire every 90 days and offers a step-by-step process for resetting them. It is also used in chatbot interactions to assist users with password-related queries.

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