Article

Can I create sub-categories in Q&A?

Body



Q&A has one level of categories available and all of them are visible to all Question teams.

Custom workflows use categories to route questions to workgroup.

To differentiate a category you could extend a topic with additional detail e.g. HR - London, HR - Paris, etc. 

For more information, please see:
Q&A Setup

 
Title
Can I create sub-categories in Q&A?
URL Name
Can-I-create-sub-categories-in-Q-A

Summary

The article explains that Q&A supports one level of categories, visible to all Question teams, and suggests extending a topic with additional details, such as HR - London or HR - Paris, to differentiate categories.

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