The Analytics tab displays interactive filterable reporting data detailing project activity. Data is updated/refreshed several times hourly. Information is categorized across a series of reports, grouped according to function in the left drawer options menu.

 

Q&A

 

Change default filters as desired using filter menus displayed across the top of the dashboard. Filters apply to visual displays and their correlated downloadable reports as well as tabular data shown below display fields.

Filters include:

• Date Range - Use preset options or click the calendar icon to define a specific date range
• Q&A Team - Choose any combination of Q&A teams, or use the default setting to display activity from all teams
• Question ID - Displays Question team name and question ID number
• Category - Choose any combination of question categories
• Priority - True or False (if True is chosen, only data pertaining to priority questions displays)
• More Filters  
  • Event Name
  • Question
  • Answer
  • FAQ ID
  • User Company
  • User Email
  • User Name

 

Visual displays - Hover over visual elements for additional information. All visual displays contain clickable elements that exhibit granular data pertaining to your selection. Click the options menu (3 horizontal dots) in the attributes card that appears to see options and View Underlying Data.