Article

Why do I get an error message when importing my tracker?

Body


When importing a tracker:

  1. The file must be closed on your local device.
  2. The file must be in .xlsx. If the file is in .xls, you will receive an error message.
 

To adjust the file type:

  1. Open the document in Excel.
  2. Click on File > Save As.
  3. Adjust the file type to .xlsx.
  4. Save the file.
  5. Import the .xlsx file in the Trackers tab.

 
Title
Why do I get an error message when importing my tracker?
URL Name
Why-do-I-get-an-error-message-when-importing-my-tracker

Summary

This is an article that addresses issues encountered when importing a tracker from an Excel file. The article explains that the error occurs because the document is in .xls format instead of .xlsx. It provides a step-by-step guide to adjust the file type to .xlsx and successfully import it.

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