Article

Why am I getting an error message when trying to download files?

Body

If you are encountering the error message "You do not have permission to download the selected content" when trying to download files, you don't have download access to some of the content you have selected to download. 

 

If you require download access to files contact the Project Admins or the person who invited you to the project with your request.

 

If you don't know who they are contact us.

Title
Why am I getting an error message when trying to download files?
URL Name
Why-am-I-getting-an-error-message-when-trying-to-download-files

Summary

Why am I getting an error message when trying to download files? is an FAQ article addressing issues users face when attempting to download files. The article explains that the error message, "You do not have permission to download the selected content," occurs because Project Admins have not granted download permissions for specific content. Users are advised to contact Project Admins or the person who invited them to the project for download access.

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