Article

Why can't I copy from the sandbox to the live room on my project?

Body

Here are the some potential reasons:
  • The selection you're copying has files that are processing or files that need attention
  • A fileroom doesn't exist
  • You do not have proper rights to perform the actions
To solve these:
  • Check the Action Required and Processing sections within the Shortcuts are in the upper left to see if any of the files there are under what you're trying to copy
  • See if a fileroom is present in the live index area
  • contact a Project Admin to increase your access level
Title
Why can't I copy from the sandbox to the live room on my project?
URL Name
Why-Can-t-I-copy-from-the-Sandbox-to-the-Live-room-on-my-Project

Summary

This is an article that addresses common issues users face when attempting to copy from a sandbox to a live room. The article outlines potential reasons such as files processing, missing filerooms, or insufficient user rights. It provides solutions like checking the Action Required and Processing sections, verifying the presence of a fileroom, and contacting a Project Admin for access level adjustments.

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