You must be a registered user and be logged in to Datasite to submit support tickets.

 

To add, update, or remove a purchase order from invoices, follow the steps below: 

1. Click Help.
2. Select Support Portal.
3. Click Pay My Bill+.
4. Select Account Information
5. Click Update Information
6. Enter PO Number
7. Click Submit Changes

Changes may take up to two business days to take effect.

If you don't have access to the Pay My Bill+:

1. Click Contact Support.
2. Select Support Tickets.
3. Choose I have a billing question from the options.
4. Select your project via checkbox and click Next.
5. Provide the following information:
   • If the PO number change is for:
     • Future invoices
     • Past invoices
     • Both future and past invoice
   • Please include any additional information needed
6. Click Next.
7. Attach a copy of your most recent invoice if available and click Next.
8. Click Finish.