Q&A (Questions & Answers) facilitates communication between project administrators and reviewers, while automatically creating a full audit trail of correspondence between parties. The feature is optional, and available at the discretion of project administration.

For a comprehensive view of Q&A functionality on the Datasite web application, see Q&A Overview.

If you have yet to install the Datasite Mobile app on your mobile device, see Datasite Mobile App - Getting Started.

Elements of interest within Mobile Q&A include:

• Q&A dashboard
• Question list
• Question view
• Asking, responding, editing, and submitting 

Q&A dashboard
To use Mobile Q&A (as either a Question or Answer team member), tap the Q&A tab icon at the bottom of your screen. You are brought to your Q&A dashboard. Dashboard question panels consist of:

• Assigned To Me
• All Questions
• Unanswered
• In Progress
• Answered

Tap on your choice to be brought to the associated question list.

Question list
Your question list appears filtered according to your selection from the dashboard. Questions display chronologically in the order of 'last activity' at the top.

Within the question list:

• Search - Enter key search terms in the search bar to find questions you're interested in
• Filter - Tap Filters to narrow your question search further. Available sorting and filters include any combination of the following:
  • Sort By 
    • Last Activity (default)
    • Question ID
    • Question title
    • Status
    • Category
    • Priority
  • Just My Items - Displays items assigned to you or a workflow you belong to
  • Last Activity
    • All
    • Today
    • Last 7/14/30/90 days
  • Priority
    • Any
    • High
    • Standard
  • Closed Status
    • Any
    • Open
    • Closed
  • Question Status
    • Answered
    • Unanswered
    • In Progress
  • Question Category
  • Question Team - Admin view only

Select Clear Filters to remove all filters, or Done to apply chosen filters and return to the question list. Tap a question within your question list to move to the question view for the selected item.

Question view
Within a question view, the header row shows the Question team name (visible to Answer team members only) and the question ID. Directly below the header, the category, assignee, and status of the question are displayed.

Questions appear in blue, with responses in gray.

Comments within the thread appear in white boxes, and are only visible to the team in possession of the question. Comments are not included in a question or answer submission.

Files attached to a question display in the question thread. You must have access permissions within the project to view linked files. Users encountering files that they do not have permissions to access are presented with a Document Restricted message. While attached files can be viewed in the mobile app, they must be linked/attached using the Datasite web application.

Files linked to an in-progress post are shown at the bottom of the thread and are scrolled horizontally. Tap a file to launch it in the viewer, or click the associated 'X' to remove the file.

Asking, responding, editing, and submitting

• To initiate a question from within the Q&A Dashboard, or Q&A Question list views, tap the plus (+) symbol at the top of the screen; to link files, folders, or filerooms from the project index to your question or answer, tap the Link Document(s) button
• To initiate a question while viewing a document, tap Ask a Question
• Respond to questions within a thread using the text box at the bottom of the question view
• Posts are autosaved in case you tap away from the screen mid-post. However, in this case the question status might change (for example, from 'Unanswered' to 'In Progress')
• Tap the ellipses at the upper right to view the question workflow, or edit the question category or assignee
• Tap the arrow in the text box to submit a response. When responding, depending on the established workflow, you can submit your response to the next workflow level, or to the Question or Answer team (as applicable)
• Responses in mid-workflow can also be rejected back to the previous workflow level
• When submitting to the next workflow level, choose an individual in the group, or submit to the entire group (default) using the horizontal scroll at the bottom of the screen
• Also when rejecting or submitting to the next level, users may leave a comment in the thread; comments are only visible to members of the team in possession of the question/answer

Prior to final submission to the other side (Question or Answer team) a confirmation screen appears. Note that at this stage, once submitted, the question or answer cannot be revoked. Click Submit to proceed, or Cancel to continue crafting a response.

Answer team admins can also opt to close a completed question thread to avoid further correspondence by selecting Close Question.