Article

Can users view the questions and answers but not submit questions?

Body

All users in a Question team are able to ask questions, however with the use of workflow groups those questions can be rejected before going to the Answer team. 

See Q&A Setup for information about setting up workflow groups. 

Title
Can users view the questions and answers but not submit questions?
URL Name
Can-we-have-users-view-the-questions-answers-but-not-have-them-submit-questions

Summary

This is an article addressing the need for view-only permissions on Q&A for certain users. The issue arises from buyers requesting that multiple users have access to Q&A, but only a few can submit questions. The article explains that while all users in a question team can ask questions, workflow groups can be used to reject questions before they reach the Answer Team.

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