Article

Can I ask questions as an answer team member in Q&A forum?

Body



In a Diligence project an Answer Team member isn't able to initiate questions. They won't see the "Ask Question" button from either the online secured viewer or Q&A tab.

They can import an Excel list of questions on behalf of a particular question team. These questions are created as drafted questions and are sent out from the Question team.

See the process here: Q&A Import Questions on behalf of Question Teams.

As an Answer team member, consider creating an FAQ if it is a common question and an answer to share with all Question Teams.

See Q&A Frequently Asked Questions for details.



 

Title
Can I ask questions as an answer team member in Q&A forum?
URL Name
Can-I-ask-questions-as-an-answer-team-member-in-Q-A

Summary

This article clarifies that Answer Team members cannot see the "Ask Question" button but can import an Excel list of questions on behalf of a Question Team. The article suggests creating an FAQ for common questions and provides links to relevant processes and FAQs.

Related Articles