Article

What to do if Japanese characters become garbled?

Body

What was uploaded can't be modified. To fix the garbling, re-upload the documents.

If you used Internet Explorer (IE) to upload, use a different browser.

If IE is the only choice, either:
  1. Use a different extraction software such as 7zip.
  2. Update Winzip to the newest version to zip files before uploading.

To download, use an extraction software like 7zip or update Winzip to it's newest version.

 
Title
What to do if Japanese characters become garbled?
URL Name
What-to-do-if-Japanese-characters-become-garbled

Summary

This is an article addressing issues with garbled Japanese characters in folder and file titles after uploading or downloading. The cause is often linked to using an outdated version of Winzip. The article suggests solutions such as re-uploading documents, using a different browser, or updating extraction software like 7zip or Winzip.

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