Article

How to tell if I can download a file?

Body


If you are using the Secure Viewer and the download icon in the upper right is darker grey, the document is downloadable. 



 
You can also review the Index List:
  1. From the Documents tab in the upper right click Index List.
  2. Under the Access column you have either a cloud icon or a set of gears icon.
Title
How to tell if I can download a file?
URL Name
How-can-I-tell-if-I-can-download-a-file

Summary

The article provides guidance on determining if a file is downloadable using the Secure Viewer. It explains that a darker grey download icon indicates a downloadable document and offers alternative steps to review the Index List for further confirmation.

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